About

ABOUT IMAGE.jpg
 
 

Your Safety is Our Priority

We are a family run business and have our own children. We believe your child’s safety should be our primary focus, that’s what we would expect!

Our castles have completely open fronts for a reason. Not only can you take photos whilst the kids are having fun, you can easily supervise them while they play.

Our smaller castles were specifically chosen to fit in back yards saving you the cost of hiring halls or using parks. If you want your party in a hall or park we can obviously accommodate that also.

All Love Bouncy Castles staff are Nationally Police checked. Staff that supervise events are also working with children approved and hold WWC cards.

 

  • Our staff are fully trained.

  • We train you to use the equipment.

  • Fire extinguishers are supplied with every hire.

  • Crash mats are supplied with every hire.

  • Our castles are fully checked, installed and inflated before we leave.

  • We offer free factor 50 sunscreen for children during the summer months.

Love Bouncy Castles prides itself on safety and continually searches for improvements.

Employee Safety Checks

All Love Bouncy Castle Staff are nationally police checked. Staff supervising events are working with children checked and hold a working with children card.

Certification and Insurance

Our castles are fully certified and inspected by a qualified engineer every 12 months. As required by law, some of our castles are registered with Worksafe WA.

Love Bouncy Castles holds public liability insurance for $10,000,000. A copy of our certificate is available to all customers. Most councils require a copy prior to approving an application for inflatables to be used in public areas.

Equipment Safety

All Love Bouncy Castles come with an Electrical Safety cut off switch (RCD) in case of any incidents. Our electrical equipment is tagged and tested every three months.

For anchoring the inflatables, we use pegs that exceed the minimum safety standards. We also use pegs that are specifically designed for loose soil and sand that are rated to 180kg per anchor.

During installation, our staff conduct daily safety checks on all our equipment. This ensures the Bouncy Castle is in perfect condition for you prior to use.

Adverse weather conditions

Inflatables should not be used in excessively wet and windy weather conditions. Our bouncy castles have built in rain covers that will protect you from a light shower and also protect from the sun’s harmful rays.

We do not install bouncy castles in the wind and rain. If the forecast is bad or if it’s raining on the day of your booking we will contact you and check if the party is still going ahead.

If bad weather is forecast and the conditions for the hire are dangerous we will cancel the booking. Likewise, if you decide to cancel your booking because of the weather a full refund will be made.If it does rain during the hire, we advise all customers to stop using the castle until the rain has stopped and the bouncy castle is dry.

Supervision

Your safety is our priority but it is also your responsibility.

Children MUST to be supervised at all times during the hire. When the inflatable is installed you will be trained by a member of Love Bouncy Castles on how to use the equipment and supervise it during the hire. A supervisor is required to be physically present at all times.

For Events being held in public places like fairs and fates require a Love Bouncy Castles operator to supervise the event. For private functions held in public such as birthday parties in parks, these can be supervised by yourself.

Evening hire of our castles - Must be set up in a secure place. Ideally the castles should be set up in a back yard. We can only set up in a front yard if its fenced in and secure. :)